General Questions

We Currently Ship WorldWide

We Ship From Illinois, United States.

All domestic orders are shipped via USPS Priority Mail (1-3 business days once processed). Due to the influx of orders due to drops, please allow up to 7-21 days processing time before shipping. International orders are sent using various services and this will be denoted on your order shipping confirmation with how to track. 

If you haven’t received a refund yet and are due one, first check your bank account again. Then contact your credit card company, it may take some time before your refund is officially posted. Next contact your bank. There is often some processing time before a refund is posted. If you’ve done all of this and you still have not received your refund yet, please contact us at info@cozaci.com. 

Please contact support here with your order number, name, and email associated with your order. 

You can outsource any back office or non-core business function, as we provide a wide array of services, some of which are: Call Center Services, Data Entry Services, Software Development Services, Mortgage Services

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